Rodney’s early days were spent with a hammer & saw in the carpentry community. In 1982 he decided to unbuckle the tool belt & began working in the Sydney Tap Centre. This humble store was a diamond in the rough & so Dad, through his tirelessly ambitious & determined nature began to reinvent the Sydney Tap Centre.
As our reputation grew, our father could sense the bustling creativity that bubbled beneath the social fabric of Surry Hills. To emulate & be respected amongst the community we had to constantly adapt & evolve to satisfy the appetite of such astute architects & designers. However no matter how much the business grew he never seemed to place quite the same importance on administration (he was a 50’s baby after all).
It was here our dad had dealt his greatest card in gaining the services of our mother – Vicki. Her profound knowledge of finance & meticulous personality gave the company greater strength to move forward financially. With our mother now fully committed to the business it was time for my father to explore new avenues.
His 4 sons came & went as new avenues became available. We loved being a part of the business & it was always a homely environment for clients who walked through the doors. Our parents had taught us early on in life that people needed to be treated equally & that no matter how much the business evolved, your reputation as a person is what matters.
Dominic (his 3rd eldest son) finished his plumbing apprenticeship & became a journeyman in 2007. However by 2008 he realised that plumbing was not for him & begun working at The Sydney Tap Centre. Dominics charismatic nature & extensive knowledge of the industry made him an instant success for the business. He has been fundamental to the business’s evolution & it is a pleasure to watch how he instantly strikes up a personalised relationship with each client & thus creates personalised bathrooms reflecting their personality.
Both our Father and Dominic have continuously built up lasting relationships with customers, designers, architects & tradesmen. I am still shocked when someone comes in waving around an extremely old piece of paper & says ‘ I was wondering if Rodney was still here, Its been 20 years since I’ve been here & I think it’s time we re-did our bathroom’.
We could also tell you how we are a leading retailer (like other companies) & that we are the first of this & the first of that but really the proof is in the pudding…We’ve been here for more than 30 years & like a fine wine – we will only get better with age.