How to Identify Your Caroma or Fowler Toilet

How to Identify Your Caroma or Fowler Toilet

Identifying which toilet you have from Caroma or Fowler is the most important 1st step before ordering spare parts or replacing the toilet. Most Caroma and Fowler toilets now use the same retrofit spare parts which does make it easier but they don’t all have the same set up. Below we will take you through how we identify the correct Caroma or Fowler Toilet, so that you can make the right decision.

1. Confirm that you have a Caroma or Fowler Toilet

Identifying Your Caroma or Fowler Toilet – The First and Most Important Step

Before ordering spare parts or considering a replacement, it’s essential to correctly identify which Caroma or Fowler toilet model you have. While many modern Caroma and Fowler toilets now share common retrofit spare parts—making compatibility easier—not all models are set up the same way.

Below, we’ll guide you through the key steps to identify your toilet model correctly, so you can confidently choose the right parts or replacement unit.

Another way to identify your Caroma or Fowler toilet is by comparing its style to the models listed on the Caroma website. However, this method can be tricky due to subtle design differences across ranges.

If you’re unsure, the easiest solution is to send clear photos of your toilet (including the cistern, bowl, and any model markings) to sales@sydneybathroomware.com.au—our team will assist you in identifying it quickly and accurately.

🔧 Important Tip:
You only need to match your toilet model if you’re planning to replace the entire unit. If you’re just after spare parts, most Caroma and Fowler models now use universal components.

For example, if you’re replacing the outlet valve on a back-to-wall, external cistern, the correct part is the Caroma M5 Quietflow Outlet Valve, which is compatible across most Caroma and Fowler models.

Choosing the Correct Inlet Valve

When replacing your inlet valve, there are two options available, depending on how water enters your cistern:

1. Back (Rear) Entry Inlet Valve
   This type of valve has the water supply hose concealed inside the tank, entering from the rear left-hand side of the cistern. It provides a cleaner look and is commonly used in wall-faced or modern designs. (See image below for reference.)
2. Bottom Entry Inlet Valve
   This valve connects via a visible hose from beneath the cistern, typically on the bottom right-hand side. It’s more common in older or exposed cistern designs.

Make sure to check your current setup before ordering a replacement to ensure compatibility.

The inlet valve you need for a bottom inlet valve type is below