Villeroy & Boch ViConnect Low Level Outlet Valve

When to replace this valve: The ViConnect system relies on a cable-driven lifter. You should replace this unit if you experience:

• The Slow Leak: Water is constantly trickling into the pan because the base washer is no longer sealing properly.

• Button Failure: The flush won’t trigger because the black cable actuators or the internal mechanism they connect to have become brittle or snapped.

• The ‘Spongy’ Flush: If the buttons on your Villeroy & Boch plate feel loose or have lost their “spring,” it is usually due to the tension failing within this outlet valve assembly.

Genuine Villeroy & Boch Replacement The ViConnect system is famous for its smooth, light-touch operation, but that precision depends on the two black cables that link the button to the valve.

Why this is the complete fix: When you buy the genuine ViConnect Low-Level Valve, you aren’t just getting a new seal. You are getting the entire internal tower, including the cable connection points. This is critical because:

• The Mechanism: Often, the “fault” isn’t the button itself, but the receiving mechanism on the valve where the cables pull. Replacing this unit refreshes the entire mechanical connection.

• The Seal: Over time, Australian water conditions can cause the base rubber to swell or perish. This valve includes a factory-fitted seal for a 100% leak-proof finish.

• Compatibility: Specifically designed for the standard/low-level cistern. For the ultra-slim wall version, see the ViConnect 80 Slim.

• Q: Can I just buy the cables?

  • A: The black cables are integrated into the valve assembly to ensure perfect tension. Replacing the entire outlet valve is the only way to ensure the cables and the lifter work in harmony.

• Q: My toilet says Villeroy & Boch but I don’t see cables.

  • A: You may have an older mechanical version or a pneumatic version. The ViConnect is specifically identifiable by two thin black cables that click into the back of your flush plate.

• Q: Is this valve compatible with all V&B buttons?

  • A: It is compatible with all ViConnect series buttons. It will not fit the older “Cersanit” or “Geberit” based V&B suites.

Villeroy & Boch ViConnect Low-Level Outlet Valve

1. The “Sydney Bathroomware Advantage” (Logistics Block)

Why Shop With Us?

When your toilet isn’t working, every day counts. We pride ourselves on the fastest turnaround in the industry:

• 8 out of 10 orders are delivered on or before the estimated time.

• Less than 24-hour handling: We dispatch most in-stock orders the same business day.

• Expert Support: We don’t just ship boxes; we are V&B technical specialists who can help you identify the right cable-driven part.